Frequently Asked Questions
Yes, you can visit our store, Mini India (28 Westmoreland Street, Dublin 2, D02 EY73), Mini India Sandyford (Unit 7, Sandyford Office Park, Blackthorn Avenue, Sandyford, Dublin 18 D18AX29) and we are opening in Limerick soon.
You can register by going to the top right corner of the homepage and clicking the "Log In/Register" link. Please fill out the form with the requested information. You can read the terms and conditions, select your payment method, and complete the registration process.
No, registration is FREE.
Yes, you can have multiple addresses under one account. Just ensure to choose the correct address for delivery when placing your order.
If you receive a defective product, please contact our customer care team. We will assist you with the return/refund process, and you should receive the refund within 5-7 working days.
We accept Visa, MasterCard, Maestro, Revolut, Apple Pay, and American Express.
Yes, you can request an invoice by emailing us at info@miniindia.ie.
Some products include VAT in the price, so there are no additional taxes added to your total amount.
Once your order is dispatched, it will be shipped within 1-2 working days. You will receive a shipment confirmation via email and SMS, including a delivery slot and an on-map tracking link.
You can change or alter the address by sending a request to our support team at info@miniindia.ie before the order is shipped.
The order confirmation email is sent immediately once the order is placed. Please check your Spam/Promotions folder. If you still can't find it, contact our support team at info@miniindia.ie.
Once your return is received and inspected, we will notify you via email about the approval or rejection of your refund. If approved, your refund will be processed, and you should receive it within 5-7 working days.
If your package is lost or damaged during transit, the entire package will be resent or refunded upon agreement with you.
If you have not received your refund, please contact us at info@miniindia.ie.
You can return products if:
- The product received is unfit for consumption at the time of delivery.
- The product is received in a damaged condition.
We are always eager to improve our services. Please feel free to email us at info@miniindia.ie with your complaints and feedback.